Terms & Conditions

1. Acceptance of these terms

These terms apply whenever you use ascendedu.online, enquire about a course, or enrol a learner in a course, camp, or event run by Ascend. By submitting a form on this site or enrolling a learner, the parent, guardian, or adult learner completing that step confirms they've read, understood, and agree to these terms.

2. Enrolment & registration

Courses run for ages 6 to 16 and above across two subjects — Game Design & Development, and Robotics & AI — each available at three durations: a 3-month introduction, a 6-month track that goes deeper, and a full 1-year course that covers everything the subject offers. Which duration to start with is a matter of preference, not a required sequence.

A free demo class is the recommended first step for any new learner. It carries no cost and no obligation, and helps confirm the right subject and starting point.

Submitting an enquiry or registration form is a request to reserve a place — it does not by itself guarantee enrolment. Places are limited and confirmed on a first-come, first-served basis once our team has been in touch to verify details and availability. Course dates, tracks, groupings, and instructors may be adjusted where necessary (for example due to age groupings or minimum class sizes); we'll always tell you about any material change affecting your booking.

Courses run on-site at Sport Society Mall, Mirdif, Dubai, online, or in a hybrid format, depending on the course and what's selected at enrolment.

3. Fees & payment

Course fees and payment schedules are confirmed directly with parents, guardians, or adult learners at the time of booking. Monthly instalment plans are available through Tabby and Tamara — instalments booked through either provider are governed by that provider's own terms and conditions in addition to ours.

Scholarships are available to selected students based on talent, performance, and financial eligibility, and are sometimes offered during special training batches, competitions, or talent programs. Scholarship offers are individually assessed, non-transferable, and subject to Ascend's discretion.

4. Attendance & scheduling

Each course module runs on a fixed weekly schedule for its duration. We ask parents and guardians to let us know as early as possible about any planned absence, so we can advise on catching up where possible.

5. Health, safety & conduct

Parents and guardians are responsible for disclosing any medical conditions, allergies, or additional support needs that may affect a learner's participation, using the notes field on our forms or by contacting us directly.

All materials, kits, and equipment used during sessions are provided by Ascend and remain subject to our staff's safety guidance and supervision at all times.

We expect every participant to engage respectfully with instructors and fellow students, in keeping with Ascend's wellness-focused, inclusive approach to learning.

6. Photography, media & showcases

Some of our programs conclude with a showcase where participants present their work to family and friends. Photographs or videos may be taken during sessions or a showcase for Ascend's own promotional and archival purposes, such as our website and social media. If you don't want a learner included, tell our team in writing before the course or event begins and we'll accommodate your preference.

7. Intellectual property

Where a course results in something a student personally builds or creates — for example a game, a robot, or a design — the student takes that project home with them, subject to satisfactory participation throughout the course.

Ascend's own course materials, curriculum, and branding remain the intellectual property of Ascend and may not be reproduced or redistributed without permission.

8. Limitation of liability

Ascend takes reasonable care in the design and delivery of every course, camp, and event, and in the supervision of every learner on-site. To the extent permitted by law, Ascend's liability for any claim arising from your use of this website or participation in our programs is limited to the fees paid for the specific course, camp, or event in question.

9. Governing law

These terms are governed by the laws of the United Arab Emirates, and any dispute arising from them falls under the jurisdiction of the courts of Dubai.

10. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes in our programs or applicable regulations. The "Last updated" date at the top of this page shows when the current version took effect. Continued enrolment in our programs after changes are posted means you accept the revised terms.